Imaging Equipment Services


A-Z’s Machines Division is a RICOH Full-Line Dealer for Multifunction devices up to 90ppm. Multifunction devices perform a wide range of tasks, such as copy, print, scan, and fax. We also offer and support Canon ImageCLASS, HP, and Lexmark MFP devices.


Our Full-Service contracts include on-site service, repairs, toners, parts and labor. We stock a large inventory of OEM parts and toners to keep your device up and running at maximum efficiency. You can reach our service department directly at 423.353.9154.


Our team has the experience and knowledge to ensure that your business’ essential machines are in peak condition. Lynn James is the lead Account Manager of A-Z’s Office Machine Division and has  years of machine sales experience. Brad Sublett, Service Manager, brings over 23 years of service experience and is supported by a seasoned team of three factory trained Field Service Representatives. To speak to a Sales Representative, call 423.353.9152.

Our service area for imaging equipment services includes the following counties: Hamblen, Greene, Cocke, Grainger, Jefferson, Claiborne, Hawkins, and Hancock.

Service Area

FM Audit

A-Z gives you control of your print fleet with FM Audit. FM Audit is monitoring software that allows you to pinpoint costly maintenance heavy printers, find overworked or underutilized machines, and abusive printing. FM Audit also predicts when toner and ink will run out, allowing for “just in time” delivery, saving you from running out of supplies as well as reducing “downtime”.

Spotlight Machine

Canon imageCLASS D1550

The Canon imageCLASS D1550 offers 4-in-1 functionality and feature-rich capabilities in a high quality, reliable printer that is ideal for any office environment.

The 4-in-1, Canon imageCLASS D1550 has print, scan, copy and fax capabilities so you can accomplish all necessary tasks with just one machine. With so many easy to use features, such as the intuitive 3.5 inch Color Touch LCD Display, various mobile solutions and security features, your daily workflow will be a breeze.